Jan 18, 2009

Posted by Salem in Tutorials, iPod Touch Tutorials | Comments

Fixing Jailbroken iPod Touch, iPhone Problems

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Wow. Wowwww. That was kinda scary.

So, my iPod Touch was running jailbroken firmware (version 2.1) was in need of an update to firmware 2.2. Apparently, you need to be running unjailbroken firmware version 2.2 to jailbreak it. So, I just thought it would be as simple as going into iTunes and restoring my iPod’s software to the new version.

I was stupid enough to forget that iTunes rejects blatantly jailbroken devices, such as mine. Duhr. Naturally, it told me my iPod could not be restored, and it spat some error message at me before disconnecting my iPod to my computer. On top of this, it told me there was a problem with the software used to connect my iPod to my computer (it had told me this before, but I hadn’t noticed any problems with it). I know there are a lot of people with my problem, so I thought I’d share what I did.

Here is my fix:

  • Step 1: Close everything and restart your computer. Believe it or else, this often fixes problems. See if  your iPod connects now. No? Go to step 2.
  • Step 2: If you’re running Windows Vista, hit Start, and type in “Services” in the start bar, and run the program that pops up. If you’re in Windows XP, hit start, click on run (or, if you’re a pro, hold down the windows key and hit r), and type in “services.msc” to bring up the Windows Services manager. Not sure if there’s something like this for Mac’s… sorry. From here, you’ll want to find “Apple Movile Device” and “iPod Service.” Once you’ve found these, right click them and select “Restart.” A little dialogue will appear telling you Windows is trying to stop and start the service. Nothing too crazy. Once you’re done, close the window, open iTunes, and plug in your iPod. See if it showes up. Still no good? Keep reading.
  • Step 3: The last thing I did was I made sure my version of iTunes was up to date. You can do this by opening iTunes, clicking the “Help” menu, and selecting the “Check for Updates” option. If there’s an update, download and install it (it will ask you to restart your computer at the end, so be ready for that). After the restart, re-open iTunes, and try plugging your iPod in again. Still frustrated? Read step 4.
  • Step 4: This is the last thing I had to do before I could connect my iPod: I just reinstalled iTunes. Hit Start, click Control Pannel, and (in Vistas) select Programs and Features. In Windows XP, select Add and Remove Programs.Scroll down a bit untill you see iTunes. When you select it, you will be asked if you want to uninstall it, change its installed files, or repair the installation. If you want, you can repair it first and see if that helps. I just uninstalled it altogether. You then have to redownload iTunes and install it again. After this, plug in your iPod. Your iPod should be recognised as an “iPod that needs to be restored.”

From this point on, I’ll assume your iPod can be connected to iTunes. Do not, for whatever reason, just click the restore button. Trust me, you’ll have to redo everything you just did, because you will wind up with the same error message. Instead, you need to put your iPod into DFU mode. I can’t honestly tell you that I have any idea what that stands for. So, you’ll need a stopwatch, unless you have a fairly good sense of time.

  • Plug in your iPod if you haven’t already. Make sure it shows up in iTunes.
  • Hold down both the menu and the lock buttons for 10 seconds (this is where the stopwatch comes in). The screen will shut off, and the device will disappear from iTunes
  • Let go of the lock button, but keep holding down the home button for another 20-30 seconds (or until the iPod appears in iTunes again). Your iPod’s screen should still be off. If it is on, you’ve done it wrong, and need to start at the first step again (i.e. hold down both the menu and lock buttons…)

Once your iPod is in DFU mode, you can restore/update as you please. Heck, you could probably install 1.1.1 if you really wanted to, although that would be stupid. Another secret: in Windows, if you hold down the shift key while you hit the restore button, you can pick a file to restore from. So, if you downloaded a different firmware than the latest one, or if you have a custom firmware file, you can select that file and install from that. Works like a charm.

I sincerely hope no one else has the same [swears loudly] problem I had.

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  • billy
    so my iphone is only showing the apple, wont turn on, it will reboot an go back to the apple screen it wont charge or connect to itunes
  • The guy "Getmoneyyea" had the same issue: did you follow my instructions?
  • steveo
    ya i downloaded 7 by 7 icon springboard and it told me to reboot my ipod so i did but the boot logo just stayed there for like 9 hours and it wouldnt turn on its just the boot logo anyone know what i should do???
  • First off, restart your iPod again, and see if it boots. Secondly, have you
    tried any of the steps listed above?
  • dorschel
    Okay so my problem is this. I used blackra1n to jailbreak my iTouch. (its a 3rd generation 8GB) However, it froze one day so i restarted it. and it went into restore mode. No big deal. This had happened before. However, when i ran blackrain to fix it, my itouch got unplugged from the computer and now everytime i turn it on it just stops at the black screen with apple logo. I can restart it, and i have it in DFU mode. My iTunes recognizes it only as an iPod though. However, I tried restoring it but i just get error 1601. saying (This iPod could not be restored). PLEASE HELP?
  • diana
    hi. i need help. i have a ipod touch 3g with 3.1.1 software and i jailbrake it with BlackRa1n and i install cydia then by mistake delete cydia is there some way to reinstal it. i try yours steps but didn't work when i press restore it says i need to restore and upgrate, the it starts downloading the upgrade and then every 10 or 15 min the ipod returns to the black scren with the apple and disapears from the itunes and then it just comes back and a message apears telling me it is restoring in the end when the upgrade it's downloded another message apears that says it can't be restore because the connection broke.what should i do now...
  • Check further down the tutorial: you need to put your device in DFU mode. I
    have a step-by-step set of instructions about halfway down the page that
    should help you. DFU stands for Device Firmware Upgrade, or something along
    those lines, and iTunes should restore your device from that mode (if it is
    restoring normally, it probably won't if it is jailbroken).
  • AppleiPod
    Buyed my touch yesterday at this time .. downloaded blackra1n for like 5 hours ago, and when i turned my touch off and on it didn't work .. lets see if your tips are working ! :P


    Thanks for putting soo much effort into this.. we people really need you, Salim ! :DA
  • What ddn't work? the BlackRa1n or the iPod itself? Blackra1n is a tethered
    jailbreak, meaning you have to plug it in every time you restart it.
  • Kevin
    After trying my own way numerous times, I went through these directions step by step and much to my surprise, it worked! I am not very good at fixing these type of issues and am extremely thankful and appreciative of you taking the time to put this together! Very helpful and thank you very, very much!
  • Kevin,
    I'm really glad my instructions are still able to help people like you.
    Please, if at any time you need help, stop back here, and I'll try my best
    to work out your issues.

    Happy new year!
  • Anthony
    i need help. i just installed the blakrain but i havent used it yet. i havent installed cydia or anything yet
    .Now i can go to the home page. Do i just need to restore it?
  • I believe if you've just installed BlackRa1n, there should be a blackra1n
    app on your home screen that, once run, installs Cydia or Icy, or maybe even
    both, depending on which you chose. Run that, and see how that works for
    you.
  • Brandon W
    i recently used the Blackra1n program and i deleted a program on Cydia called terminal and my ipod is frozen on the apple screen from when you 1st turn it on. so i let the battery die out then when i turned it back on it stays frozen on the apple screen. It also doesnt connect to the computer no more. it's screwed! Any suggestions???
  • It sounds like you messed up the firmware; did you try walking through the
    steps above? You need to put it into dfu mode.
  • nick
    it worked i fuuckin love you dude
  • Glad it worked!
  • Collin
    i sold my friend my ipod touch(1st gen) and his mom made him give it back to me, while he had it he (i assume jailbroke it?-you can cusomtize the background, apps, the little bubbles for the app pages, and so on) he used it with blackra1n, is there any help for me?
  • Collin
    i think i got it fixed. thanks man youre very helpful :)
  • No problem! And watch my live show NOW!
    http://www.ustream.tv/channel/justjump-in-podcast
  • Well, it seems he successfully jailbroke it... what is your problem?
  • Name
    dude your are a beast!!!!!!!!
  • Always happy to help!
  • ax21
    Listen guys maybe you can help me out I have an 8GB iPod Touch 2G running 3.1.2 firmware, but the problem is that whenever I try to make it ra1n or use blackra1n RC1, RC2, & even RC3 it jailbreaks it for me but somehow makes it tethered like the 3G model. Each time I want to restart it, it goes to the connect to iTunes logo and it's annoying because it shouldn't do that it's not a 3G!! So I've tried a million methods on downgrading getting those wonderful 1604 errors, then those 20 errors just beautiful and many said do quickfreedom it'll put me on a white screen well none of that worked because I don't get a whitescreen, believe me I tried almost all methods. Just please can someone help me out here I just ran out of ideas....
  • Ok ok ok... hang on.
    First off, have you tried doing a CLEAN install with a FRESH copy of the
    3.1.2 firmware? and do you have the 3.1.2 firmware for the 2G iPod Touch?
    Secondly, a few of my friends have had issues with Ra1n crashing in
    mid-jailbreak, giving them an incomplete jailbreak. have you had any issues
    like this?
  • ax21
    Yes I have restored it to original 3.1.2 FW from iTunes itself for the 2G iPod Touch. As I mentioned before I tried all RC's of BlackRa1n 1,2,3. Here's what happened for RC1 it would show his picture but then turn black people said hold power and home button for 20 secs and it'll be better no luck I had to restore it. Next RC2 & even RC3 would show Goe's pic and jailbreak it like in a few seconds, what happens is that usually people are suppose to get Geo's pic and then it would restart showing the Apple logo but for me it wouldn't go to the apple logo after showing Geo's pic it goes into slide for unlock mode. Now you would say yea great it's jailbroken true but what happens now is lets say you want to reboot the iPod it shuts off normally and turns on with connect to iTunes and once again I would have to click on make it ra1n in order to jailbreak it. I really don't understand why that's happening.
  • What operating system are you using? and are you restoring BEFORE you use
    the RC2/RC3 firmware? I wouldn't even touch RC1 or 2 anymore, as they had
    bugs that could mess you up.
  • ax21
    In my house I have XP and Win 7, tried on both, and yea I restore all the time b/c it always puts my iPod in connect to iTunes mode.
  • are your restores successful? like, have you tried using them, syncing them,
    etc?
  • ax21
    Sorry been kind of busy lately, but yes they restore normally/successfully. I guess the best method is to wait until another firmware is out and a jailbreak for that firmware. :(
  • Hmm... i really want this to work for you. Can I arrange a skype chat with
    you so I can view your screen while you do this? No need for a mic or
    camera.
  • ax21
    you mean view my computer screen or view my ipod?
  • View your computer screen; I'm assuming there's an error with the
    jailbreaking process on your computer, since not much is done on the ipod
    itself. This is totally voluntary, and it'll actually be the first time I
    remote view a total stranger, but if it'll help you, I'm happy to assist.
  • ax21
    Yea I'm fine with it but it won't help it'll just say make it ra1n then I click on it it'll open up iTunes in DFU mode then Geo's head will appear on my iPod then it'll quickly go to unlock screen and then on my computer you'll just see done waiting for reboot from balckra1n app and then iTunes will turn normal I've tried it a million times but if you think you can help sure go ahead you use TeamViewer?
  • Is iTunes running when you start it? if it is, close it. if its NOT, try
    running it beforehand. that might help.
  • ax21
    Tried all methods while iTunes runs, while it's not, I've tried to end all process too still the same
  • Don't end all processes... one of them is the iPod driver, and you'll need
    that to run, trust me.
  • ax21
    My friend gave me his iPod just like mine 2G 8GB also the same thing exactly the same thing. So that means blackra1n is corrupted somehow I believe.
  • charla
    hey i jail broke my IPod i repaired it a day later to start new because i didn't want what i downloaded, while it was in the process of repairing "after it finished" it went to the black screen with the apple sign I haven't been able to get past that point. I tried Plugging it in and it just keeps beeping, what do i do to fix this problem?

    P.S. while it is plugged into the comp. it just keeps making this beeping noise as if it was connected.
  • charla
    hey i jail broke my IPod i repaired it a day later to start new because i didn't want what i downloaded, while it was in the process of repairing "after it finished" it went to the black screen with the apple sign I haven't been able to get past that point. I tried Plugging it in and it just keeps beeping, what do i do to fix this problem?

    P.S. while it is plugged into the comp. it just keeps making this beeping noise as if it was connected.
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