Jan 18, 2009

Posted by Salem in Tutorials, iPod Touch Tutorials | View Comments

Fixing Jailbroken iPod Touch, iPhone Problems

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Wow. Wowwww. That was kinda scary.

So, my iPod Touch was running jailbroken firmware (version 2.1) was in need of an update to firmware 2.2. Apparently, you need to be running unjailbroken firmware version 2.2 to jailbreak it. So, I just thought it would be as simple as going into iTunes and restoring my iPod’s software to the new version.

I was stupid enough to forget that iTunes rejects blatantly jailbroken devices, such as mine. Duhr. Naturally, it told me my iPod could not be restored, and it spat some error message at me before disconnecting my iPod to my computer. On top of this, it told me there was a problem with the software used to connect my iPod to my computer (it had told me this before, but I hadn’t noticed any problems with it). I know there are a lot of people with my problem, so I thought I’d share what I did.

Here is my fix:

  • Step 1: Close everything and restart your computer. Believe it or else, this often fixes problems. See if  your iPod connects now. No? Go to step 2.
  • Step 2: If you’re running Windows Vista, hit Start, and type in “Services” in the start bar, and run the program that pops up. If you’re in Windows XP, hit start, click on run (or, if you’re a pro, hold down the windows key and hit r), and type in “services.msc” to bring up the Windows Services manager. Not sure if there’s something like this for Mac’s… sorry. From here, you’ll want to find “Apple Movile Device” and “iPod Service.” Once you’ve found these, right click them and select “Restart.” A little dialogue will appear telling you Windows is trying to stop and start the service. Nothing too crazy. Once you’re done, close the window, open iTunes, and plug in your iPod. See if it showes up. Still no good? Keep reading.
  • Step 3: The last thing I did was I made sure my version of iTunes was up to date. You can do this by opening iTunes, clicking the “Help” menu, and selecting the “Check for Updates” option. If there’s an update, download and install it (it will ask you to restart your computer at the end, so be ready for that). After the restart, re-open iTunes, and try plugging your iPod in again. Still frustrated? Read step 4.
  • Step 4: This is the last thing I had to do before I could connect my iPod: I just reinstalled iTunes. Hit Start, click Control Pannel, and (in Vistas) select Programs and Features. In Windows XP, select Add and Remove Programs.Scroll down a bit untill you see iTunes. When you select it, you will be asked if you want to uninstall it, change its installed files, or repair the installation. If you want, you can repair it first and see if that helps. I just uninstalled it altogether. You then have to redownload iTunes and install it again. After this, plug in your iPod. Your iPod should be recognised as an “iPod that needs to be restored.”

From this point on, I’ll assume your iPod can be connected to iTunes. Do not, for whatever reason, just click the restore button. Trust me, you’ll have to redo everything you just did, because you will wind up with the same error message. Instead, you need to put your iPod into DFU mode. I can’t honestly tell you that I have any idea what that stands for. So, you’ll need a stopwatch, unless you have a fairly good sense of time.

  • Plug in your iPod if you haven’t already. Make sure it shows up in iTunes.
  • Hold down both the menu and the lock buttons for 10 seconds (this is where the stopwatch comes in). The screen will shut off, and the device will disappear from iTunes
  • Let go of the lock button, but keep holding down the home button for another 20-30 seconds (or until the iPod appears in iTunes again). Your iPod’s screen should still be off. If it is on, you’ve done it wrong, and need to start at the first step again (i.e. hold down both the menu and lock buttons…)

Once your iPod is in DFU mode, you can restore/update as you please. Heck, you could probably install 1.1.1 if you really wanted to, although that would be stupid. Another secret: in Windows, if you hold down the shift key while you hit the restore button, you can pick a file to restore from. So, if you downloaded a different firmware than the latest one, or if you have a custom firmware file, you can select that file and install from that. Works like a charm.

I sincerely hope no one else has the same [swears loudly] problem I had.

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  • If you have upgraded your iTunes to version 9.2 you may have run into the problem that your computer no longer recognizes your iPhone/iPad/iPod.
  • That is true, good catch.
  • Gooo
    i did till step 2 . and im restoring my jailbroken ipod touch :) thankyousomuch :)
  • no problem :D I'm glad you got it working.
  • Bdog
    Thank you so much. I tried to get rid of the jailbreak by restoring my ipod through the settings. It made it so the ipod wouldn't start up and it would freeze on the apple sign. Then I tried this and it fixed my jailbroken ipod on ios4. If you want to unjailbrake your iphone or ipod make sure you restore through itunes not through the settings or it will just crash.
  • yeah, absolutely. If you want a clean install, you definitely need to go
    through your computer.
  • FREDDDDDDDDDDDDDD
    mine came up with an error message, 1611
  • Were you in DFU mode? and what device do you have?
  • panda
    thats sounds a little bit complacated. I want to jailbreak my ipod, but im afriad it will make my ipod never work agian. But if that happens, ill try what you said, with my brothers help. I hope it works. im really afraid it might not. :/
  • yeah, this isn't a tutorial on how to JAILBREAK your iPod. What iPod do you
    have? Because you can always use jailbreakme.com, which is really easy, but
    it depends on your firmware.
  • Dasboshcitt
    OMFG!!!!! THANK YOU 10000x MY IPOD WAZ F**** FOR WEEKS
  • haha any time, seriously. Just post a comment if you need anything.
  • Katie
    Thank you so much. This worked for my ipod touch 3rd generation. It has been messing up for about a month with so many error codes and I tried many restores. It would cut off when using it, battery would not hold charge. The screen would go out and have wiggerly lines across it. The apple would turn yellow-green. I have had so many proplems with this ipod. I have only owned it for 6 months. Did not take out insurance on it, so I was stuck after paying $299.00. You are my hero. Thanks. A++++ and Thumbs UP!
  • Haha seriously, you have no idea how good it feels when I get responses like
    yours. If you ever need any help, drop a comment or send me an email, and
    I'll be sure to help.
    Cheers!
  • Babydoll6369
    Please HELP me!! I have a jailbroken ipod touch 2g and I don't know much about this kind of stuff...well, I downloaded itunes and could not get my computer to recognize this device At ALL...I tried all your steps....WELL,,,,then I went into settings and completely restored the ipod to all factory settings and now the ipod does absolutely NOTHING but show a black screen with the apple and then the little circle thingy starts to move under the apple and then completely freezes.....I am in tears now because I think I COMPLETELY broke it now. I have uninstalled itunes and reinstalled itunes and did all of the things you listed to try but no luck. If someone as stupid as me restores a jailbroken ipod am I most likely going to have to just kiss my $125 bucks and the ipod Goodbye???? Please help me if you are able! :) Thank you very much.

    ~Amy
  • Ahhh don't cry. Alright, did you ever restore your iPod in dfu mode?
    And what happens in iTunes now if you just plug your iPod in, turn it
    on, and do nothing else?
  • Zachr3
    dude i love you!!!! this worked the first try!! thank you so much!
  • Any time! Drop a comment or send me an email if you ever get stuck again.
  • Montypink
    OMG thankyou sooooooo much for helping me, i did the services step and it worked, i am sooo happy thankyou thankyou thankyou
  • I'm so glad i got that you got it working! It seriously makes my day to see
    that someone has fixed their iPod with my tutorial.
  • Zac2814
    ok so i have a 3.1.3 jailbroken iPod using spirit and my friend cleared my data by guessing my passcode wrong and now it wont turn on!!!!
  • if someone enters an incorrect passcode too many times, the most it will do
    is lock you out for a period of time. If it's not turning on, that means
    that there's something else wrong with your iPod.
  • Ztrzacky
    thank you so much it worked !
  • I'm glad it worked for you!
  • Jaleelsally
    your a fucking genius thanks bro
  • no problem, mate. :D
  • Lalalala
    I jailbroke my iPod touch I had 3rd generation and I didn't like it so I restored it now for sum reason it's 4th generation and everytime I plug it up to sync it says error :( help I can't put music or
    Photos nothin on there
  • did you restore to the 4.0 firmware? and is it jailbroken?
  • C-todd-2
    nevermind hahah i got it hahah thanks man omg i love you but not in that gay way... well maybe a little bit... nawhhh but seriously thank you sooooooo much man
  • Haha I'm glad you got it. I laughed so damn hard at your comments. What did
    you do differently?
  • C-todd-2
    every time i try going into dfu mode i get to the point where im holding the home button alone and the fucking thing turns back on! excuse my language
  • Quadman30802
    dude this worked fucken amazing..i tried to just fix the i tunes before uninstalling it and that doesnt work. but i followed the rest of your steps and my i pod that has been out of commission for 3 months is now up and running thanks alot bro
  • no problem. I love to see comments like that. If you need any other help,
    just tell me and I'll be happy to give you a hand.
  • Ljg
    i jailbroke my ipod and got some stuff of ROCK then it said it needs to reboot then it does but then it needs to be pluged into itunes if i plug it in will it unjailbrack it or get the stuff of?
    because it says its in recovery mode and it will be restored but if i click the x button on the top it still says it needs to be plugged into itunes?
    what should i do?
  • if it says it's in recovery mode, you've done something horribly wrong, I'm
    afraid. You'll lose your jailbreak and any apps you've downloaded, and
    you'll have to start fresh. There are various ways to get out of recovery
    mode, but they tend to be unstable or outdated, and this way you'll be on
    the latest version. Besides, Spirit jailbreak is INCREDIBLY easy. (
    http://www.ipodtouchfans.com/forums/showthread.php?t=287772)
  • THANKS
    THANK YOU SO MUCH u are hailed ty!!!!!! =)
  • Haha no problem.
  • Prashanth_den
    Plzzzz reply fast .......
  • Did I miss your question?
  • Prashanth_den
    Hey i've don a dumb thin wid my pod ... I by mistake tuk my pod 2 d beach n salt water wen in it ... Even more dumber thin was dat instead of switchin it off (it was still workin!! ) I started usin it n it abruptly shut off .... L8r wen i tried 2 switch it on .... It got stuck on d itunes logo ...
    N yeah ... i've jailbroken my pod wid spirit ....
    My pod's still gtin detected in itunes which asks 4 restore which i can't ...
    My pod's a 3rd gen on 3.1.3 MC model ....
    Plzzzzz Help ... 1st of all ... m nt even sure if its a hardware or a software prob as it was exposed 2 water ...
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