Jul 8, 2009

Posted by Salem in Tutorials | Comments

Fixing Battlefield Heroes Issues

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Errors, Glitches, and Bugs

Since I, myself, run into a lot of issues while playing Battlefield Heroes, I thought it would be in my best interest to set up a page dedicated to fixing all of the games’ various error messages. I’ve also played the game on Windows XP, Vistas, and Windows 7, so I feel fairly well equipt to answer most questions. If you have a concern or question regarding an error message, or Battlefield Heroes in general, please post a comment here, and I’ll do my best to get back to you. So, without further ado, here are some of the most common errors, and their fixes.

You were kicked from the server. (1)

This is the most annoying error ever, and it happens quite often. Whenever you have an item that expires, it remains equiped, quite often. So, when you try to join a game, you are seen as a cheater who is trying to use weapons that you don’t own. The problem; unequip any expired weapons, and if you have no weapons equiped, equip some. Simple as that.

On another note, if you were actually cheating, and got caught for it, you will probably be kicked from the game instantly, whether you are currently cheating or not. You have PunkBuster to thank for that. (I personally dispise punkbuster for its inconsistancy and constant glitches, but thats another story for another time).

The client contains invalid data. (6)

This error, while not as common, is a bit trickier, seeing as it can come from a variety of different sources. I’ll start from the easiest solution and work my way up to the hardest.

Easy – Exit the game, log out, log back in, and relaunch the game. You may have had a bad session, a cookie might have become corrupt, or something similar. By logging out and in, you can fix most of these errors.

Not so Easy – Reinstall the game. Go to start, control panel, and click Add or Remove Programs (or in Vistas, Programs and Features). Find Battlefield Heroes, and uninstall it. Restart your computer for good measure. Then, go back to Battlefieldheroes.com, sign in, and re-download the game. If the game is corrupt or damaged, it could be causing issues like this.

Hard – Re-install or update your computers drivers. Usually, errors like this come from errors in videocard drivers, but there are a few other drivers that might cause issues.

Just plain awkward – There have been rumors floating around the messageboards that taking all your characters clothes off and then starting a game might help. I have yet to test this method.

PunkBuster Error (22)

Like I said, PunkBuster must be the most annoying anti-cheat system ever. If you get an error 22, there are a few things that might be causing it. For one, PunkBuster hates Windows 7, which doesn’t help much. For another, PunkBuster hates Internet Explorer 8. My recommendation; If you get this error, uninstall Battlefield Heroes, run your browser as an administrator, and re-download the game. If you’re running Internet Explorer 8, try downgrading to Internet Explorer 7 for now, or just use Firefox.

Unable to Connect (1002,1009)

This is a fairly nondescript issue; it simply means that there isn’t a connection between the Battlefield Heroes server and your computer. Make sure you are still connected to the internet, and that you are using the latest version of your browser. If you get this error, and you are connected to the internet, close the application, go back to the Battlefield Heroes homepage, and click ‘Play Now.’ If there was a blip in the server connection, it should be resolved. If this STILL doesn’t work, check your firewall; it may be blocking connections made by the Battlefield Heroes program.

One last thing to check is the Battlefield Heroes website or their Twitter… the servers might be temporarily down for maintenance or something like that, so its always good to check for things like that.

Stay Posted!
I’ll post more errors as I find them, or as they’re requested! If you have a specific concern, post it as a comment, and I’ll do my best to dig up a solution.

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  • rameshmanivannan
    i have deleted some files of battlefieldheroes.And when i start the game,it says an error occured.then,i deleted the game and went to redownload it.after the license agreemaent,it says an registry error occured.plase help me.you can send mails to my addres
    (chinsanitha@yahoo.com)
  • you need to properly uninstall the game; by deleting the files, you only
    partially uninstalled it; there are still parts of the game left in your
    registry/
  • Ric R
    Im sorry but I dont know how to change my browser to admin. simple to you , but I need help. Tell me how. Im running windows 7 ,and the punkbuster that I add game and run update and it gives me a message something like MD-5 or something like that. I dont have it in front of me. I tried all lastnight to uninstall and re-load and to no avail. Very frustrated, it looks like A great game. Help
  • Sorry for the late reply. Right click the shortcut for your browser and click "Run as administrator." See if that works.
  • cj
    how do you uninstall battlefeild heros
  • Its in "Add and remove programs" on your control panel.
  • It's under "Add and Remove Programs" on your Control Panel.
  • DemonSlayerThe3rd
    Thanks for this, it might be why we keep getting kicked. But I saw a one point it said it kick me because my ping was too high, not sure what it means though.
  • Oh, that just means you had a poor connection. That either means the server
    you were playing on was too far away, you were downloading something big on
    your network, or something along those lines.
  • fabian
    my game and the whole system freezes mins after starting the game. the only solution i have is to restart my pc where does this problem comes from?
  • Two things: Is your computer overheating? Google "Coretemp" and download the
    program, and run it before you start the game. If you overheat, crashing is
    inevitable. Otherwise, make sure your graphics card driver is up to date:
    Conflicts with other drivers, or outdated driver settings can cause periodic
    crashing.
  • hundough
    my error says debug assertion failed , module, webbrowser failed to create webbrowser output texture
  • If you're using IE, use Firefox, and vice-versa. That sounds like an error
    in the browser plugin
  • niklas1111
    when i play no one else can connect on my home network??
  • Are you on a dial-up network?
  • sammerchiz
    dude it always say it encountered a prob and needs to close WTF DO I DO I HERD THIS GAME KICKS FUKIN AS$!!
  • did you try reinstalling? run your browser as an administrator... what OS
    are you running, and what browser are you using?
  • popalongpop
    thxs man ur awesome were u learn all this
  • I actually figure it out on my own: I spend a lot of time just playing with
    computers, and work as an IT staff member at my school.
  • spectator
    I have a real problem!
    well, i log to bfh menu next click PLAY NOW, i'm playing for max 5 min, everything is great but then unexpectadly i have beed disconectet to bfh menu and i have a message on red screen "There is a problem with your connection (3)" I was trying fix something with punkbuster and enother things but its doesn't help me. Can you help me? Please!
  • Well, first, check all your drivers, especially any network adapters.
    Secondly, if you're using Vistas/7 (which you probably are, by this point),
    you're going to want to make sure you run the PunkBuster installer with
    admin privs, if it doens't ask you for that. Try running your browser with
    admin privs as well. Lastly, are you sure you're not actually just dropping
    your connection every so often? Restart your router.
  • popalongpop
    i have been play bfh for a while this is the first time this has happened and i was hopping u could tell me what to do

    The problem is whe iam logged in and when i press"play now" this thing pops up and says: there is already another updater instance running . The only thing i can press is ok or x.
  • Ah, ok, thats an easy fix. You need to hit control+shift+escape and click on
    the processes tab. End any processes that have the name "BFH.exe" or have
    "battlefield heroes" as their description. OR, just restart your computer.
  • Jackbird360
    When i load it up, the BFH screen goes white then a error comes up saying 'Debug assertion failed!' then it say version 10285885734875 or something random like that then i press continue and another pops up and so on. Then the errors stop. But then the screen of BFH goes grey and white and somebody random goes like YEEHAAA! and theres a plane sound THEN an annoying song. Please help
  • Thats actually the sound the game makes when it boots up. Granted, theres an
    animation with it... I recommend making sure you have your latest graphics
    card drivers. Do you need help finding them?
  • Jackbird360
    Naaa
    I was going to buy one for something else aswell so hopefully it will work when i get it
    Thanks for telling me anyway!
  • Wait, buy one what? a graphics card? I just got an ATI XFX Radeon 5850 HD
    for $320 from newegg, with a lifetime warranty, and it runs every game at
    max settings, without any blips.
  • Jackbird360
    I cant get that Graphics card since its a pci.
    I think i might just build a computer, that might work (hopefuly).
  • You don't have a free pci-express slot? And I just built one. Granted, I
    have a shitty motherboard, only 2 gigs of ram, and an 80 gig hard drive, but
    everything else is pretty good.
  • koreback989
    After the loading online, just after "checking installation" step... I go back to the forum and BFH shut down.
  • What do you mean, you went back to the forum and BFH shut down?
  • koreback989
    yes the install shut down and disappear without a goodbye... And i go back to the BFH page of how install the game. Simply. Ive post a lot everywhere in the net and still searching with all the tips that i have...
    If u have any bug too ask me im full of infos. ;)
  • Have you tried simply going back to the BF Heroes page and hitting "Play
    now"?
  • queeferboy
    my wont even let me load it
  • What happens when you try?
  • david
    it's not to change the lauguage it's that it won't pop up on the sceen so it won't let me play that's y
  • Well, ok... what DOES happen when you run it? And is this during
    installation? Lastly, have you tried a different browser?
  • david
    what do u do if say u have install battle field heroes but that thing that pops up and says select a language does not pop up if u have the anwer plz send the reply to my hot mail it's


    enter_deviks_zone@hotmail.com
  • Are you looking to change the language, you mean? Try this after you install
    Battlefield Heroes.
    http://www.wolfgaming.net/forums/showthread.php...
  • knah1992
    when ever anyone comes near me (in the game, ie other players) the screen goes hay wire. whats up with that.
    thanks
    p.s. i have a 256 graphics card so thats not the problem
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