Fixing Battlefield Heroes Issues

Update

Sorry folks, I haven’t played this game in ages. It totally lost my interest when playing it became practically impossible without spending real-world cash on in-game items, which really doesn’t rub me the right way. If you need help, definitely check out the game’s support page, or its forums. Both places definitely have a good number of answers.

Errors, Glitches, and Bugs

Since I, myself, run into a lot of issues while playing Battlefield Heroes, I thought it would be in my best interest to set up a page dedicated to fixing all of the games’ various error messages. I’ve also played the game on Windows XP, Vistas, and Windows 7, so I feel fairly well equipt to answer most questions. If you have a concern or question regarding an error message, or Battlefield Heroes in general, please post a comment here, and I’ll do my best to get back to you. So, without further ado, here are some of the most common errors, and their fixes.

You were kicked from the server. (1)

This is the most annoying error ever, and it happens quite often. Whenever you have an item that expires, it remains equiped, quite often. So, when you try to join a game, you are seen as a cheater who is trying to use weapons that you don’t own. The problem; unequip any expired weapons, and if you have no weapons equiped, equip some. Simple as that.

On another note, if you were actually cheating, and got caught for it, you will probably be kicked from the game instantly, whether you are currently cheating or not. You have PunkBuster to thank for that. (I personally dispise punkbuster for its inconsistancy and constant glitches, but thats another story for another time).

The client contains invalid data. (6)

This error, while not as common, is a bit trickier, seeing as it can come from a variety of different sources. I’ll start from the easiest solution and work my way up to the hardest.

Easy – Exit the game, log out, log back in, and relaunch the game. You may have had a bad session, a cookie might have become corrupt, or something similar. By logging out and in, you can fix most of these errors.

Not so Easy – Reinstall the game. Go to start, control panel, and click Add or Remove Programs (or in Vistas, Programs and Features). Find Battlefield Heroes, and uninstall it. Restart your computer for good measure. Then, go back to Battlefieldheroes.com, sign in, and re-download the game. If the game is corrupt or damaged, it could be causing issues like this.

Hard – Re-install or update your computers drivers. Usually, errors like this come from errors in videocard drivers, but there are a few other drivers that might cause issues.

Just plain awkward – There have been rumors floating around the messageboards that taking all your characters clothes off and then starting a game might help. I have yet to test this method.

PunkBuster Error (22)

Like I said, PunkBuster must be the most annoying anti-cheat system ever. If you get an error 22, there are a few things that might be causing it. For one, PunkBuster hates Windows 7, which doesn’t help much. For another, PunkBuster hates Internet Explorer 8. My recommendation; If you get this error, uninstall Battlefield Heroes, run your browser as an administrator, and re-download the game. If you’re running Internet Explorer 8, try downgrading to Internet Explorer 7 for now, or just use Firefox.

Unable to Connect (1002,1009)

This is a fairly nondescript issue; it simply means that there isn’t a connection between the Battlefield Heroes server and your computer. Make sure you are still connected to the internet, and that you are using the latest version of your browser. If you get this error, and you are connected to the internet, close the application, go back to the Battlefield Heroes homepage, and click ‘Play Now.’ If there was a blip in the server connection, it should be resolved. If this STILL doesn’t work, check your firewall; it may be blocking connections made by the Battlefield Heroes program.

One last thing to check is the Battlefield Heroes website or their Twitter… the servers might be temporarily down for maintenance or something like that, so its always good to check for things like that.

Stay Posted!
I’ll post more errors as I find them, or as they’re requested! If you have a specific concern, post it as a comment, and I’ll do my best to dig up a solution.

  • andrius
    • http://technoheads.org Salem

      i'll email you this response, too. You should check your graphics card
      driver and make sure it is up to date, first of all. What OS are you
      running? (Windows xp/vistas/7?)

  • Shiv Soilder

    hey its me again and i figured out when i get the pop up of punkbuster when my security tell me to allow or block etc when i press allow it dont let me on any games

    • http://technoheads.org Salem

      tell it to allow, and make sure it allows always, and then try running the
      game. If that doesn't work, try disabling your antivirus/firewall
      temporarily (most programs have this option) and then try running it.

  • Ryano94

    when i try to play it it asks me to accept the licences so i do but than an error comes up and says

    “An erroe occurred:Failed to write registry value:Installation Dir”

    so i click ok and it shuts it all???
    what is wrong???

    • http://technoheads.org Salem

      Are you running it as an administrator?

      • Terry_turner97

        im not nd i get the same thng on bfh

    • Terry_turner97

      dude i have the smae thng wroung whats administrator

  • Ryano94

    when i try to play it it asks me to accept the licences so i do but than an error comes up and says

    “An erroe occurred:Failed to write registry value:Installation Dir”

    so i click ok and it shuts it all???
    what is wrong???

  • http://technoheads.org Salem

    Are you running it as an administrator?

  • Terry_turner97

    on mine ive done had the error 1002 soo i watched a youtube video on it nd it said go to my computer nd then programs nd delete all battlefield heroes stuff nd i did now it says the user agreements then i agreenow everytime i do tht it says An error occurred: Failed to write registry value: Installation Dir

    • http://technoheads.org Salem

      Try running the browser that you use with administrative privileges and see
      if it works then.

      • Terry_turner97

        what do you mean administrative pages u mean the main user on my computer idek what ur saying hey im not being mean jus say it like ur tlking to a retard cause wen it cums to this stuff i am one ok lol ive been dieing to play this game

        • http://technoheads.org Salem

          in windows Vistas or windows 7, programs that try to do things like install
          things to your computer are blocked unless you give them
          administrative privileges. Right-click the icon of your web browser and
          click “Run as administrator.” It will have a colored shield next to it. Your
          screen should grey out and ask you if you want to continue, click yes. Then,
          try it again.

          • Terry_turner97

            ohhhhh oh i did tht nd its the same thng An error occurred: Failed to write registry value: Installation Dir i even tried using firefox nd it dont wok on it eaither

      • Terry_turner97

        oh yah i forgot im the administrator

        • http://technoheads.org Salem

          it's good that you're the administrator, do you know how to turn off UAC? I
          can tell you step-by-step if you don't.

      • http://profiles.yahoo.com/u/ICRFG3BLQSVGL6U3NJPMWEAT5I terry

        first i get this
        ?
        BATTLEFIELD HEROES
        END USER ACCESS AND LICENSE AGREEMENT
        Last Updated: 18 March, 2009
        This Online Game End User Access and License Agreement (“EUALA”) is an agreement between you and Electronic Arts Inc. (“EA” or “We” or “us”) in relation to EA’s online game entitled Battlefield Heroes™ (the “Game”).

        BY CLICKING ON THE “ACCEPT” BUTTON, YOU ACCEPT ALL TERMS AND CONDITIONS SET OUT IN THIS EUALA. BY CLICKING ON THE “DECLINE” BUTTON, YOU REJECT EA’S OFFER, IN WHICH CASE, YOU MAY NEITHER INSTALL NOR USE THE SOFTWARE (AS DEFINED BELOW). UNLESS SPECIFIED OTHERWISE IN A WRITTEN RETURN POLICY, NO REFUND WILL BE GIVEN BY EA FOR THE SOFTWARE IN PARTICULAR WHERE NO MONIES HAVE BEEN PAID TO EA.

        IF YOU DO INSTALL THE SOFTWARE, EACH TIME YOU USE THE SOFTWARE (INCLUDING AS IT MAY BE UPDATED, UPGRADED OR EXPANDED FROM TIME TO TIME IN EA’S SOLE DISCRETION, YOU WILL BE DEEMED TO HAVE ACCEPTED THE TERMS OF THIS EUALA (INCLUDING ANY AMENDMENTS OR UPDATES THAT MAY HAVE BEEN MADE FROM TIME TO TIME).

        1. Application of this EUALA and access to Software
        This EUALA governs your use of EA’s Game client software, any updates, upgrades and expansions that replace or supplement EA’s Game client software, and all related documentation which are not distributed with a separate license (collectively, the “Software”).

        This EUALA does not give you any right to obtain reissues or replacements of the Software at any time; furthermore, EA or any third party service provider that may operate the Game (an “Operator”) is not obliged to supply Software updates, upgrades or expansions, or even to operate or continue support the Game or Software, for an indefinite period. In the event that EA supplies any Software updates, upgrades or other modifications to the Software, you agree that you may be required to install or patch the Software in the manner decided by EA in its sole discretion so as to continue Game play.

        To gain access to the Software, you must (a) have acquired the Software (whether on DVD-ROM, CD-ROM or other physical media or by online download) by legal means, (b) have installed the Software on your computer and (c) have accepted this EUALA.

        The Game is only playable online, and Internet access (not supplied by EA) is required at all times to play. The Software alone does not give you the right to play the Game. You are responsible for all taxes and costs of acquiring any hardware, software or other products or services required to play the Game. To play the Game, you may need to enter into a separate agreement with EA or with an Operator, subject to additional terms including terms of service, a privacy policy and/or a code of conduct. You may need to pay additional fees or purchase credits/points, subscribe to an online service, and provide additional information to create an account with EA and/or an Operator (an “Account”). Accounts may only be available to persons of legal age and, solely under the supervision of such persons, to any of their children under the age of majority. If you are a minor, your parents, guardians or legal carers must complete the registration procedure, whereby they must take all responsibility concerning the obligations set forth in this EUALA.

        This EUALA may be modified by EA at any time. You can view the EUALA at any time by visiting the applicable Internet site for the Game. We may notify you of modifications a) before you play the Game and/or b) via a specific notice on the applicable Internet site for the Game. All modifications will take effect thirty (30) days after their announcement. In any event, you agree to check the Website and review this EUALA periodically to familiarise yourself with any modifications that may occur. If you do not agree with any future modifications to this EUALA, or are unable to continue to remain in compliance with the same, you must cease your use of the Software and of the Game. You may terminate this EUALA in accordance with Section 5. Your continued use of the Software and play of the Game after a modification of the EUALA will be deemed as your acceptance of any modified terms.

        2. License Grant and Terms of Use.
        A. Grant.
        You acknowledge that the Software and the Game are owned by EA and that they are protected by laws governing copyright, trademark, intellectual property rights and all other property rights.

        Under the terms of this EUALA, and for purposes of your playing the Game, EA grants you a personal, non-exclusive license to install and use the Software and play the Game for your personal use solely as set forth in this EUALA and the accompanying documentation. Your acquired rights are subject to your compliance with this EUALA. Any commercial use is expressly prohibited.

        The term of this EUALA and your license to use the Software and Game thereunder shall commence on the date that you install or otherwise use the Software, and shall terminate as set forth in Section 5.

        Unless expressly permitted by EA in writing or as required by applicable law, you are expressly prohibited from reproducing, sub-licensing, broadcasting, modifying, adapting, renting, lending, leasing, distributing or otherwise making publicly available the Software or rights to use the Software (including in particular the rental of the Software through Internet Game Rooms or cyber-cafes)

        Unless expressly permitted by EA in writing, the reproduction of all or part of any hard-copy packaging or documentation included with the Software recording media is prohibited.

        B. Reservation of Rights and Restrictions.
        This Software is licensed, and not sold. You have acquired a license to the Software and your rights are subject to this Agreement. Except as expressly licensed to you herein, EA reserves all right, title and interest in the Software and the Game which you use the Software to play (including all characters, storyline, images, photographs, animations, video, music, text and in-game virtual property), and all associated copyrights, trademarks, and other intellectual property rights therein. The license granted under this EUALA is limited to the intellectual property rights of EA and its licensors in the Software, as necessary to use the Software and play the Game as permitted under this EUALA, and does not include any rights to other patents or intellectual property. This EUALA does not grant any rights relating to any brands or services connected with the Software or Game.

        Except to the extent permitted under applicable law, you may not decompile, disassemble, or reverse engineer the Software by any means whatsoever. You may not extract code from all or part of the Software, or authorise any third party to perform or to attempt to perform such operations on the Software. You may not remove, alter, or obscure any product identification, copyright, or other intellectual property notices in the Software.

        It is strictly prohibited to use the Software to connect with or play the Game or any facsimile thereof on any servers that are not authorized by EA or any Operator (“grey shards” or the like). In addition, you may not emulate or operate such servers or assist any third party to do so.

        It is also strictly prohibited to use any third-party software or any other device with a view to modifying the Software in any way, intercepting or scanning Game traffic or communications, changing the way the Game plays or playing in an abnormal manner or in a way that could impair the correct operation of the Game. Such prohibited third party software or devices can include, but are not limited to, those in the nature of “addons”, “hacks”, “cheats”, “trainers”, “mods”, or the like by any name. The authorisations granted to you in accordance with this EUALA may under no circumstances be used for the purpose of creating or supplying any opportunity for third parties to access the Game, including through server emulators or similar devices. To the fullest extent permitted by applicable law, you agree that EA or an Operator may scan your computer’s memory or hard disk drive to detect or locate any such unauthorized third party program or devices, with or without any prior notice to you at any time. Furthermore, you may not use the Software in a manner that would impose an unreasonable or disproportionate burden on the infrastructure of EA or any Operator.

        C. No Rights over results of use of Software or over in-Game content
        This EUALA grants you a simple license to use the Software to play the Game. You have no rights to or in the Game or its content.

        You expressly acknowledge that all characters created and all objects or attributes acquired and developed during Game play are an integral part of the Game and strictly remain the property of EA. You further acknowledge that the Software contains, without limitation, the following: (i) graphics, sound effects, music, visual animations and text (hereafter referred to as “Content”) to which you have no property rights and no intellectual property rights, and (ii) other content, including contributions by other users of the Game.

        Where by applicable law you own certain copyrights over any Content created by you by using the Software and/or the Game, you assign to EA all and any intellectual and industrial property rights in all and any such Content. Where such assignment is not possible, you grant to EA any and all comprehensive, exclusive, perpetual, worldwide and assignable rights to use all Content created by you by using the Software and/or the Game immediately upon creation. These rights to use and/or utilize Content shall extend to all known forms of use and include without limitation the rights to copy, reproduce, change, adapt, modify, process, translate the Content, the rights to license and sub-license the Content to third parties, and to market, whether by way of leasing, renting, or otherwise.

        You acknowledge and agree that you have, except as may be expressly permitted by EA, no right to and may not sell, auction, give away, or in any way make available, whether free of charge or for a fee, any Content (including any Content generated by yourself or any other user), character/avatar, object, item or any component of the Software or Game, to another person. All of the aforementioned actions, especially those performed via online auctions, forums or chat rooms, will therefore contravene the terms of this EUALA. Over and above the violation of the terms of this EUALA, which will entitle EA to terminate this EUALA and your license to use the Software and play the Game, you acknowledge that the unauthorised trading or other distribution of Game content is detrimental to EA’s image and that of the Game, and EA reserves the right to seek compensation from you to the fullest extent permissible by applicable law.

        3. Usage of Digital Rights Management Technology
        The Software is distributed subject to EA’s right to use access control and copy protection technology (“Digital Rights Management”). If used, Digital Rights Management may affect or limit your ability to install and/or make copies of the Software and may involve the installation or placement on your computer of certain additional files or tools which may permanently remain on your computer whether or not the Software is being used or has been removed. For more information concerning the Digital Rights Management that may apply to this Software, please review the purchase or other terms accompanying the distribution of the Software. This EUALA will terminate immediately if you attempt to circumvent any Digital Rights Management used in relation to the Software.

        4. Respect for Privacy and Consent to Use of Data.
        To facilitate the provision of any updates or upgrades or expansions to the Software, any dynamically served content, product support and other services to you, including online play of the Game, you agree that EA and third parties (including any Operators, if applicable) which are providing EA authorized services to you in connection with this Software (“Related Parties”), may collect, use, store and transmit technical and related information that identifies your computer (including an Internet Protocol address), operating system and application software and peripheral hardware. EA and the Related Parties may also use this information in the aggregate, in a form which does not personally identify you, to improve our products and services and may share anonymous aggregate data with our service providers.

        By accepting this EUALA, you expressly permit EA to use the information provided to it, and to forward it to its subsidiaries and licensees, companies affiliated to its group, and trading partners. You agree that EA may use any data stored by it to contact you from time to time. EA agrees that its use of any information or data collected or used by it in relation to the Software and Game will be stored and handled in accordance with EA’s privacy policy accessible at the Internet site for the Game or through http://www.ea.com / privacy.ea.com. Additional terms may apply to you in certain jurisdictions.

        If you are playing the Game through an Account with an Operator or other Related Party, you should also consult the applicable privacy policy of that Related Party for any additional terms

        You further acknowledge that EA or any Related Parties have a legitimate concern with monitoring your use of the Software in playing the Game. You acknowledge that you have no guarantee of privacy with regard to your communications and information within the Game or in relation to any ancillary services access through the use of the Software (including but not limited to chat rooms or similar functions). EA may also collect, use, store, transmit and publicly display statistical data regarding game play (including scores, rankings and achievements), or identify content that is created and shared by you with other players.

        EA reserves the right to monitor and store information that you send or receive using the Software, including maintaining a copy of that information after your cessation of the use of the Software or play of the Game. This information is collected in order to enable EA to better know Users and serve them, in particular as regards the provision of services associated with the Game. Information collected about you through your use of the Software, may include, but is not limited to name, age, contact details including email address, system configuration, Game play time, micro-transactions conducted, and other data that may be collected from time to time.

        5. Termination of the Agreement
        This EUALA is effective until terminated.

        EA may terminate this EUALA immediately without prior notice if you fail to comply or otherwise violate the terms of this EUALA, infringing the intellectual property rights of any third party, manifestly endangering public order or good moral standards as determined by us in our sole discretion, or if EA are unable to verify or authenticate any information about you that you supply during the Game or any other activity connected to the Software. We may also decide to terminate this EUALA in the event that we terminate the operation of the Game.

        You may terminate this EUALA at any time by informing EA or any applicable Operator in writing or by such means as may be implemented for such purposes by EA or an Operator.

        Promptly upon termination, you must cease all use of the Software and destroy all copies of the Software in your possession or control. You acknowledge and agree that the termination of this EUALA or permanent deletion of the Software may render your Account and any in-game attributes or Content unusable, for which you will not hold EA in any way responsible.

        Termination will not limit any of EA’s other rights or remedies at law or in equity. Sections 8, 9, 10 to 17 of this EUALA shall survive termination or expiration of this EUALA for any reason.

        6. Warranties
        This Section is to be read subject to Sections 7 and 8.

        A. No warranty on Software operation or Game play.
        You acknowledge that, owing to the complexity of computer technology, as well as the nature of online games themselves and their play over a global communications network outside EA’s control, EA cannot and does not guarantee that the Software, the Game and any updates, upgrades or expansions Software will run permanently or uninterrupted on your computer. EA is not liable for delays or difficulties, especially of a technical nature, that are due to circumstances beyond its control.

        B. Limited Remedy For Defects
        In the event that there is any defect in the Software or the recording media on which it is embodied, your sole remedy is a replacement copy of the Software. You may also have additional rights under applicable local law, which varies by jurisdiction.

        7. Disclaimer of Warranties.
        TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SOFTWARE, THE GAME AND ALL OTHER SERVICES PROVIDED BY EA ARE PROVIDED TO YOU “AS IS,” WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, AND YOUR USE IS AT YOUR SOLE RISK. THE ENTIRE RISK OF SATISFACTORY QUALITY AND PERFORMANCE RESIDES WITH YOU. EA AND EA’S LICENCORS DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, AND WARRANTIES (IF ANY) ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. EA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR THE GAME; THAT THE SOFTWARE OR THE GAME WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF THE SOFTWARE OR THE GAME WILL BE UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE, OR THAT THE SOFTWARE WILL BE COMPATIBLE WITH THIRD PARTY SOFTWARE OR THAT ANY ERRORS IN THE SOFTWARE OR THE GAME WILL BE CORRECTED. NO ORAL OR WRITTEN ADVICE PROVIDED BY EA, AN OPERATOR OR ANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

        8. Limitation of Liability.
        TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL EA BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY FORM OF INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES FROM ANY CAUSES OF ACTION RELATED TO THE EUALA, THE SOFTWARE OR THE GAME, WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE, WHETHER OR NOT EA OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS REQUIRED BY APPLICABLE LAW, EA SHALL NOT BE LIABLE TO YOU FOR ANY ACTS OR OMISSIONS BY AN OPERATOR.

        SOME JURISDICTIONS DO NOT ALLOW A LIMITATION OF LIABILITY FOR DEATH, PERSONAL INJURY, FRAUDULENT MISREPRESENTATIONS OR CERTAIN INTENTIONAL OR NEGLIGENT ACTS, OR VIOLATION OF SPECIFIC STATUTES, OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

        IN NO EVENT SHALL EA’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (EXCEPT AS REQUIRED BY APPLICABLE LAW) EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE.

        9. Indemnity.
        BY USING THE SOFTWARE, YOU HEREBY AGREE TO INDEMNIFY AND HOLD EA, ITS EMPLOYEES AND ITS DIRECTORS HARMLESS AGAINST ANY CLAIM, LIABLITY, LOSS, INJURY DAMAGE, COST OR EXPENSE (INCLUDING REASONABLE SOLICITORS' FEES) INCURRED BY EA ARISING OUT OF OR FROM YOUR USE OF THE SOFTWARE OR THE GAME.

        Miscellaneous
        10. Compliance with law.
        You must respect all applicable laws regarding the use of the Software and the Game.

        11. Injunctive Relief.
        You agree that a breach of this EUALA may cause irreparable injury to EA for which monetary damages would not be an adequate remedy and EA shall in such event be entitled to seek equitable relief in addition to any other remedies it may have hereunder or at law.

        12. Governing Law and Dispute Resolution.
        This EUALA shall be governed by and construed (without regard to conflicts or choice of law principles) under the laws of the State of California as applied to agreements entered into and to be performed entirely in California between California residents. Unless expressly waived by EA in writing for the particular instance or where contrary to local law, the exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the California state and federal courts having within their jurisdiction the location of EA’s principal place of business. Both parties consent to the jurisdiction of such courts and agree that process may be served in the manner provided herein for giving of notices or otherwise as allowed by California or federal law. The parties agree that the UN Convention on Contracts for the International Sale of Goods (Vienna, 1980) shall not apply to this EUALA or to any dispute or transaction arising out of this EUALA.

        13. Export.
        You agree to abide by U.S. and other applicable export control laws and agree not to transfer the Software to a foreign national or national destination, which is prohibited by such laws, without first obtaining, and then complying with, any requisite government authorization. You certify that you are not a person with whom EA is prohibited from transacting business under applicable law.

        14. Third Party Beneficiaries.
        Notwithstanding anything in this EUALA to the contrary, you hereby acknowledge that EA’s licencors, as well as any applicable Operator, are third-party beneficiaries of this EUALA and have the right to bring an action directly against you for a breach of this EUALA to the extent required to enforce their respective rights in and to the Software or Game.

        15. Entire Agreement
        Except as specifically set forth in this EUALA, this EUALA constitutes the entire agreement between you and EA with respect to the Software and supersedes all prior or contemporaneous understandings, either express or implicit, regarding such subject matter. No amendment to or modification of this EUALA will be binding unless made in writing and signed by EA. None of EA’s, or any of EA’s Operators, distributors, agents, or any of their respective employees are authorised to make modifications or additions to this EUALA.

        IN PARTICULAR, NOTHING IN THIS AGREEMENT MAY BE SUPERSEDED OR INVALIDATED BY ANY TERMS OF SERVICE OFFERED TO YOU BY AN OPERATOR FOR THE PURPOSES OF USING THE SOFTWARE TO PLAY THE GAME.

        16. Severability and Survival.
        If any provision of this EUALA is illegal or unenforceable under applicable law, the remainder of the provision shall be amended to achieve as closely as possible the effect of the original term and all other provisions of this EUALA shall continue in full force and effect.

        17. No Waiver.
        No failure to exercise, nor a delay in exercising, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of any other right hereunder. In the event of a conflict between this EUALA and any applicable purchase or other terms, the terms of this EUALA shall govern the relationship between you and EA.

        modification, reproduction, release, performance, display, disclosure or distribution thereof by or for the U.S. Government shall be governed solely by this EUALA and shall be prohibited except to the extent expressly permitted by this EUALA.

        then this

        PunkBuster by Even Balance Inc.
        SOFTWARE LICENSE AGREEMENT
        The terms of this Software License Agreement (this “Agreement”) shall apply to all versions, editions, and future updates of PunkBuster software and constitute a legal agreement between you (the “Licensee”) and Even Balance, Inc. (the “Licensor”).

        This Agreement constitutes the entire agreement between Licensor and Licensee and supercedes any prior statements, whether written or oral.

        then this

        An error occured: Failed to write registry value: Installation Dir

      • Terry_turner97

        salem ik you didnt give me the full on directions sooooo i looked it up nd i did all the stuff u tld me to nd its working its downloading right now mane ive been killing to play this game EVRYONE WITH MY ERROR LISTEN UP ALLL YA NEEDA DO IS GO TO THE SITE BFH ND CLICK HELP LOOK FOR TECHNICLE SUPPORT THEN LOOK FOR MOST ERRORS FOR THIS GAME

        • http://technoheads.org Salem

          that doesn't help people… and i didn't post your last comment because you
          pasted the Battlefield Heroes EULA in the comment. That's wayyy too long.
          so, what did you do?

  • popalongpop

    I HAVE BEEN PLAYING FOR AGES AND I HAVE HAD THIS THING FOR A WHILE its says when i click playnow :DO u want to veiw only the webpage content that was deliverd securely? This webpage contains content that will not be deliverd using a secure HTTPS connection, which could comprimise the security of the entire webpage?
    then it gives the option of more info yes no. i always pressed yes and it worked for a while until now it just doesnt start to play

  • Aron Newell

    Hi,

    I have done all of what you said about error (1002) and it’s still not working :s any more ideas???

  • http://www.facebook.com/AronNewell Aron Newell

    Hi

    so I tried all the things you said to do but nothing had worked!!! any other ideas???

    Thanks

    • http://www.facebook.com/AronNewell Aron Newell

      HELLO??!! ANYONE THERE??!!

  • Stephanie

    Error Connection to server was lost (3) every time i try to log in. This looks like a helpful site, i really hope u can get back to me soon this is so frustrating, what do i do?!?

    • http://technoheads.org Salem

      Hmm. If you have a working Internet connection, it might be a firewall
      issue. Try disabling any firewalls you have before you start the game
      and see how that works.

      • Gustyrrell

        i disable my internet security and i have a working internet connection but i still get the 'error connection to server was lost (3)' please help. thanks

        • http://technoheads.org Salem

          That may be a pubkbustr issue. Punkbustr is the most finnicky
          anticheat system I've ever seen. Try going to their website and
          getting the punkbustr installer. It has a tool to see if everything
          works.

  • Mikebill1

    For some reason when i download the game which ive done twice now at the end it does the normal would you like to play now if i hit yes nothing happens then if i go int my computer then program files then EA games and lastly Battlefield heroes and try load it from there (because the start menu isnt wanting to launch) i get a message that says. The application cannot start because the application is not configured correctly to try fix this reinstall the game.

    • http://technoheads.org Salem

      That is very strange. What is your operating system? And have you tried
      uninstalling it completely (via control panel), restarting your computer,
      and then trying again?

  • fnifiuhi

    i keep getting kicked by error (1002) can you please tell me how to stop them

    • http://technoheads.org Salem

      Check and make sure punkbuster isn't being blocked by any
      antivirus/firewall programs.

  • Basalam

    Why Does it hate windows 7?

  • Martxd

    hey on my pc when i wanna download the game its say that instal button then install now and then restart firefox and when i do that i says again install and install now so does any1 knows how to fix that

  • Mr Help!

    i need help! when i tried to click play now when it was all installed it a screen came on then it was loading so when it did nothing came on!

    • http://technoheads.org Salem

      What did the screen do? Is battlefield heroes allowed through your
      firewall?

  • Liam

    the battle fied heros goes all white the music comes on but i kant do anythin what do i do to fix it

  • Chrismanrulez99

    when i am playing in a game in battlefield heroes the screen canges to windows vista basic and i can hardly play because it is made up of squares and has all weird colours and so on

  • James

    i have the (6) Fucking annoying peice of mother fucking gay dick heart gay licking cock thing i have ever seen……. GAY!

  • Michielalgoet

    i have always the problem unable to connect(1002) every time i will play bfh
    my browser is working and i have connection with internet this is now al a month so if you will help me i will be very thankfull
    (sorry for my bad english)
    greets

  • Jacklaxin

    what about the new no buildings no roads thing

  • Roland__adrian

    when i first registered… i didn’t find the activation email. I ask for a resend and i still didn’t retrieve the email…though i was told i would. I tried again then it says “Error occured while resending activation mail’. What whould i do

  • Behnam Saeidi

    hey dude nice job . the first error (1) also is for high ping or admin kicking ;)

    • http://technoheads.org Salem

      Thanks a lot for that! To be honest, I havent played in a while. A looong

      while.

  • Shivdhokia

    hey i have a problem when i start to play it just turns black?

    • http://technoheads.org Salem

      Yeah, a lot of people have been experiencing similar problems. Check your

      graphics card driver; is it up to date?

  • Geust

    When I install try to install BFHeroes

    But it said failed to install a newer version or whatever.

    Can anyine help me?

    • http://technoheads.org Salem

      Did you uninstall it before re-installing it? It won't install the game if

      it already exists on your computer.

  • AMarquez2

    what do I do next after i got the activationemail to verify my email

    • http://technoheads.org Salem

      Are there instructions within the email?

      • aMarquez2

        no it just says we have resent your email avication then i tried to log in then it says again you have to verify your email

        • http://technoheads.org Salem

          That's honestly a problem with their servers… there isn't much to do

          besides maybe try a different browser or clear your cache/cookies and try

          again.

          • aMarquez2

            how do i clear my cache/cookies?

          • aMarquez2

            also how do i run admistration

          • http://technoheads.org Salem

            what browser are you using?

          • aMarquez2

            wat do you mean

          • http://technoheads.org Salem

            what do you use to browse the internet? and to run something as an

            administrator, right click on its icon and click “Run as Administrator.” It

            should have a little shield next to it.

          • aMarquez2

            ok thanks but now it says we have a problem having to sent you your avication mail also wich icon

          • http://technoheads.org Salem

            Yeah, you might want to contact their help center for that. That's something

            they will have to fix.

  • homerun

    got a new hardrive and won’t install says ea bf heroes updater has stopped work stay awsome homerun

    • http://technoheads.org Salem

      Well, first off, is it functioning as your primary hard drive?

  • Master_waterfight

    how about errors like failed to download config file

    • http://technoheads.org Salem

      Is this before or after installation? (Sounds like a writing permissions

      error, try running your browser as administrator)

  • tiaan

    why doesn't my battel field heroes work it always says you must be logged in to it to play it but i am logged in.

  • Maxi_rules40

    What if it keeps coming up with don't send and send error report?

    • http://technoheads.org Salem

      It sounds like the program is crashing on you. I'd try reinstalling it if I were you.

  • Vin_taheij

    hey guys hope u can help me because im in PROBLEMS!!!>..
    I want to play battlefield but then when i click PLAY NOW! theyre comes:
    error comes: failed to config file !!!!!!!!!!!!!!!!!!!!!!!!!!! WWHHHHAAAT THE FOOKK!!!
    please help me guys im a no life who want to play battlefield and yeh i die when i don't play many thanks !!!!!!!!!_(6
    (no lifer nl)

    • http://technoheads.org Salem

      ROFL this made me laugh. So you know, I'm thinking of closing the comments

      here, only because I stopped playing when they nerfed the free weapons and

      made the paid weapons super expensive for in-game credits. What i'd try if I

      were you is to run your browser with administrative privileges.

  • Christopher Torres1015

    what about connection problems

    • http://technoheads.org Salem

      Make sure you're connected to the internet and that Battlefield Heroes is

      allowed through any firewalls you have.

  • Ferdi-10
    • http://technoheads.org Salem

      Nah, if you want help, you gotta keep visiting. haha

  • Adamd789

    whenever i try to start the game, it says that there is already another updater instance running. What does this mean?

    • http://technoheads.org Salem

      It means that the game is trying to launch the updater when it starts, but

      the updater is already running somewhere. What I'd recommend is simply

      restarting your computer. This should kill any previously open processes.

  • Frustrated

    Help plz! error (3),connection lost
    after about 3-5 min of play.

    • http://technoheads.org Salem

      Has this just happened once?

      • Frustrated

        no,constantly.
        i cant play more than 3-5 min.

        • http://technoheads.org Salem

          Hmm…. First of all, are you doing anything in the background? Torrenting,

          etc? Second of all, is your firewall blocking battlefield Heroes?

          • Frustrated

            nope 4 both.
            nothing in the background,and firewall isn't blocking.

          • http://technoheads.org Salem

            then it sounds like a punkbuster thing. Head on over to the punkbuster site

            and download their tester/installer and test your connection to see if it's

            being blocked. Punkbuster is a real pain.

          • Frustrated

            I tried the punkbuster tester,done without any error, and the version is the latest.
            I really dont think its a punkbuster error
            the error says:”connection to the server was lost(3)”

          • http://technoheads.org Salem

            It looks like it is a punkbuster issue, but there is a patch for it;

            http://websec.evenbalance.com/

          • Frustrated

            the link you have added is the support page for Battlefield Heroes,yet i couldnt find any patch connected to my problem.
            can you be more specific plz?

          • http://technoheads.org Salem

            The update is at the top of the page. I can give you a direct link if you

            want, but it says “Download.” that's the one you want.

          • Frustrated

            downloaded and updated.
            says all up to date.
            still,after 3 min of playing, a msg appears: there is a problem with your connection,
            getting kicked,and a msg:connection to the server was lost (3)

          • http://technoheads.org Salem

            Are you playing behind any sort of router firewall or school network?

          • Frustrated

            behind a router, yes.

          • http://technoheads.org Salem

            I'd make sure the proper ports are open.

            Punkbuster uses port 44301 and port 16567.

            Also, try checking the ports for BF Heroes here:

            http://www.battlefieldheroes.c

  • http://www.facebook.com/people/Nil-Siv/100000642566270 Nil Siv

    hey ,sometimes it loads the thing an then it just frezes at the picture when the game starts

  • Mr. Bill

    How to redownload, it wont let me redownload it for some odd reason

    • http://technoheads.org Salem

      Did you uninstall first? Also, clear your browser's cache and cookies.

  • http://www.facebook.com/profile.php?id=100000482138626 Pavlos Mavris

    i have a problem my game is freeze
    http://www.youtube.com/watch?v=TqoAo223SR4

  • http://technoheads.org Salem

    That one’s self-explanatory. There’s a problem with the connection between your computer and their server. Check your firewall, check your internet connection, and, if possible, play over a wired connection rather than a wireless one.

  • 3private3ryan3

    i am using windows 7 but also firefox and my dad wont let me down grade what do i do

    • http://technoheads.org Salem

      Wait wait, you wouldn’t want to down grade. Perhaps try a different browser. If your dad won’t let you install anything, Internet Explorer is always an option (although I personally hate that stupid thing)

  • http://technoheads.org Salem

    That means that somewhere along the line, your computer and the server lost their link. This can be due to a firewall, bad wifi reception, or an error on the server (less likely). Check to make sure your firewall or antivirus software isn’t isolating your browser OR the battlefield app.

  • http://technoheads.org Salem

    Weird graphical issues? Sounds like a driver error. Try updating your graphics card’s driver.

  • http://www.facebook.com/profile.php?id=1395045797 George Singleton

    what do i need to run battle field heros

  • http://www.facebook.com/profile.php?id=1395045797 George Singleton

    ???????