Jan 13, 2010

Posted by in iPod Touch Tutorials, News | 46 Comments

Free iPod/iPhone help!

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I know a lot (and I mean a lot) of people have gotten iPods or iPhones for Christmas, and, given by the amount of people visiting my previous fixing iPod article yesterday, I’m assuming that there are a bunch of people that either need help setting their iPods up, have encountered some sort of error, or want to know how to do something with their iPods or iPhones. If anyone needs help jailbreaking their device, getting it set up, or anything like that, I provide free, non-professional help. As a disclaimer, I’m not responsible to anything that may happen to your device, although, seeing my track record, I can probably help you. Either post a comment or contact me, and I’ll get back to you as soon as possible.

  • dorschel

    Okay so my problem is this. I used blackra1n to jailbreak my iTouch. (its a 3rd generation 8GB) However, it froze one day so i restarted it. and it went into restore mode. No big deal. This had happened before. However, when i ran blackrain to fix it, my itouch got unplugged from the computer and now everytime i turn it on it just stops at the black screen with apple logo. I can restart it, and i have it in DFU mode. My iTunes recognizes it only as an iPod though. However, I tried restoring it but i just get error 1601. saying (This iPod could not be restored). PLEASE HELP?

  • http://technoheads.org Salem

    First of all, your iPod's screen is TOTALLY BLACK when you plug it in,
    right? If its not, its not in DFU mode. Windows will also install a DFU
    driver when you plug it in. According to apple, you need to COMPLETELY
    uninstall iTunes and Apple Mobile Device support (if everything above didn't
    work), and then re-install them. Don't worry; your music will still be
    there. Let me know if you don't know how to re-add your music.

  • dorschel

    well i dont care if i lose anything. I just want it to work again. I have it in DFU mode, but my computer doesnt say its in DFU mode. SO your saying just completely reinstall iTunes and then try to restore?

  • dorschel

    and are you saying it should be in DFU mode BEFORE i plug it in? cause ive been putting it in DFU mode AFTER i plug it in. That may be my whole problem to begin with

  • http://technoheads.org Salem

    Yeah, it should be plugged in and should appear in iTunes BEFORE you put it
    in DFU mode. Check the second half of this page here:
    http://technoheads.org/2009/01/fixing-jailbroke…

  • dorschel

    Well i reinstalled iTunes, got into DFU mode, and tried to restore it with the old 3.0 firmware. The screen wnet all white. and then the loading wheel showed up. But then, it restarted again and went to the apple logo screen and the error occured again. Also, when its on the apple logo screen, its glitched. There are two white lines off to the side. it hink i had it working but then something went wrong. ANy more ideas?

  • dorschel

    and i cant get it to appear on iTunes UNTIL its in DFU mode.

  • http://technoheads.org Salem

    Have you tried uninstalling iTunes and the Apple Device Service and
    reinstalling iTunes (which will reinstall the device service as well)? And
    your iPod's screen is black, correct?

  • dorschel

    yes i did that. then i clicked on restore. it actually got through preparing for the restore and then my iTouc went all white, then it had a progress bar for the restore but it cut off and went beack to freezing at the initial stage. btw is there any way we could set up any kind of instant messenger chat?

  • dorschel

    and yeah the screen is black. right now i have it in DFU mode, and my iTunes recognizes it. but itll just fail the restore

  • http://technoheads.org Salem

    if reinstalling iTunes didn't work, try restoring to a new copy of the
    firmware: Download it here:
    http://www.felixbruns.de/iPod/firmware/
    and then hold down shift when you hit restore. it should pull up a browser
    box. navigate to the file you just downloaded, select it, and restore to
    that. Make ABSOLUTELY sure you select the right generation for your device,
    and don't restore to iPhone firmware, obviously.

  • dorschel

    ive downloaded that already. But its zipped, and when i try to restore to that folder, it doesnt let me. it doesnt have the correct filetype. how do I unzip it correctly? When i try to restore it, there are no ispw file types?

  • dorschel

    ive downloaded that already. But its zipped, and when i try to restore to that folder, it doesnt let me. it doesnt have the correct filetype. how do I unzip it correctly? When i try to restore it, there are no ispw file types?

  • dorschel

    Well i got to download correcly, i went to restore it, and it said that “this firmware is not compatible.” Now what? =[

  • http://technoheads.org Salem

    If its zipped, you need to unzip it. Are you on a Mac or a PC? Without
    knowing that, the most I can tell you is to just click on the .zip folder
    and it should extract it for you.

  • dorschel

    I'm on a PC. Do you have any Instant messenger so communication would be easier?

  • http://technoheads.org Salem

    What generation iPod Touch do you have? 1st, 2nd, or 3rd? And again, are you
    a mac or a pc?

  • dorschel

    3rd generation. and PC

  • dorschel

    So what do you suggest?

  • dorschel

    I did what you said but iTunes is giving me an error saying that the firmware file is not compatible

  • http://technoheads.org Salem

    You need to download the VERY last firmware in the list (Its the only iPod
    Touch 3G one). Did you do that?

  • dorschel

    Yes i did.

  • http://technoheads.org Salem

    That is so strange. So, you:
    1. are positive you have a 3G, and not a 2G?
    2. Reinstalled iTunes?
    3. have the right version of the firmware?
    4. Tried restoring normally again (not in DFU mode)?
    The next step, at least for me, would be to actually physically try another
    computer.

  • dorschel

    1.) Yes
    2.) Yes
    3.) Yes
    4.) My iTouch won't show up in iTunes UNLESS its in DFU mode.

  • http://technoheads.org Salem

    See, it should show up regardless: Try a new computer, or follow the link to
    my other post that I mentioned before, and follow the instructions to
    restart the Apple Device service (not reinstall it).

  • dorschel

    Well the thing is, basically i am trying to establish whether or not this iTouch is even able to be fixed. Also, do you think its possible that Apple could detect if it was jailbroken if i take it in being i am still under warranty? I want to try all options before i take it into apple becuase i dont want warranty to be voided.

  • http://technoheads.org Salem

    Right: Well, I'm not sure if they can tell or not, considering you can't
    boot it correctly, but you could always take it to an Apple store or
    something like that and ask the guys at the Genius bar to look at it
    quickly: they fixed my Nano after I installed custom firmware on it and
    completely crushed it. Granted, that was like 5 years ago, but still.

  • getmoneyyea

    i have a jailbroken ipod touch 2g so then i erase all settings and contents now when i turn my ipod on it just shows the apple logo then it goes away then it reappears over and over again and my ipod wont charge and itunes does not detect my device i really need help please

  • getmoneyyea

    i have a jailbroken ipod touch 2g so then i erase all settings and contents now when i turn my ipod on it just shows the apple logo then it goes away then it reappears over and over again and my ipod wont charge and itunes does not detect my device i really need help please

  • Sidlandry

    i lost all my music and pictures when Itunes restored my iphone to original operating condition, including purchased items. how do i retrieve these items?

  • http://technoheads.org Salem

    If you made a backup in iTunes, you can restore from that backup, but I'm

    not sure that backs up your photos.

  • Mgs3

    My PC is so sick I want to tranfer my IPOD to a new PC – how do I do it?

  • http://technoheads.org Salem

    what do you mean, transfer your ipod? like, put your music on it?

  • Hardearned84

    ipod touch wont come on tried every thing power and home dfu mode charging forever nothing works please help

  • http://technoheads.org Salem

    What happened before that? It sounds like it might be a hardware thing.

  • Beswickd

    I have an iPhone 3gs. When I go to Photo Albums, “Camera Roll” is up in the black band that says “ALBUMS” and I can't access my photos. Can you tell me how to fix this?

  • http://technoheads.org Salem

    well, first of all, did you jailbreak your phone? Secondly, did you try

    restarting it? And third, any chance you could send a picture of what you're

    talking about? (Put it on Imgur or something, if you can)

  • wooyo

    iPhone is too expensive,but it is useful!

  • Kendall53

    I just finished jogging '  and stoped to take a break ,  I noticed my apple 4  (32gb) was locked
    I cant get it to unlock , what can I do to fix this .  thanks ken

  • http://technoheads.org Salem

    Will the screen turn on? And if so, you can't drag the unlock bar across the

    screen?

  • Anonymous

    Hehe, I will have a try:P

  • Jade

    I was selecting albums to put on my ipod touch and even though i clicked only selected music, it started syncing the whole itune library. how do i delete the songs off my ipod with out havin to delete them off my itunes library???

  • http://technoheads.org Salem

    Selecting refers to the check marks beside them, not whether they are highlighted. Try that, perhaps. If that doesn’t work, make a playlist, add the music you like, and sync only to that playlist

  • http://profile.yahoo.com/P3OLCSFVZPVEQLUDZ5K4HQEQAY Tristen

    my ipod is on screen lock and i dont know th combo. what do i do

  • http://twitter.com/RealJuneMonte June

    ok Salem my names June and my iphone4 wnt come on bt wen press the top button to do so it shows me a pik of a usb port pointing towards a music note with the word itunes under it..wat does that mean? i dnt wanna lose my data on the phone PLZ HELP!!!!!

  • http://technoheads.org Salem

    That means it needs to be plugged into your computer (those music notes are iTunes)

    Salem