Sorry folks, I haven’t played this game in ages. It totally lost my interest when playing it became practically impossible without spending real-world cash on in-game items, which really doesn’t rub me the right way. If you need help, definitely check out the game’s support page, or its forums. Both places definitely have a good number of answers.
Errors, Glitches, and Bugs
Since I, myself, run into a lot of issues while playing Battlefield Heroes, I thought it would be in my best interest to set up a page dedicated to fixing all of the games’ various error messages. I’ve also played the game on Windows XP, Vistas, and Windows 7, so I feel fairly well equipt to answer most questions. If you have a concern or question regarding an error message, or Battlefield Heroes in general, please post a comment here, and I’ll do my best to get back to you. So, without further ado, here are some of the most common errors, and their fixes.
You were kicked from the server. (1)
This is the most annoying error ever, and it happens quite often. Whenever you have an item that expires, it remains equiped, quite often. So, when you try to join a game, you are seen as a cheater who is trying to use weapons that you don’t own. The problem; unequip any expired weapons, and if you have no weapons equiped, equip some. Simple as that.
On another note, if you were actually cheating, and got caught for it, you will probably be kicked from the game instantly, whether you are currently cheating or not. You have PunkBuster to thank for that. (I personally dispise punkbuster for its inconsistancy and constant glitches, but thats another story for another time).
The client contains invalid data. (6)
This error, while not as common, is a bit trickier, seeing as it can come from a variety of different sources. I’ll start from the easiest solution and work my way up to the hardest.
Easy – Exit the game, log out, log back in, and relaunch the game. You may have had a bad session, a cookie might have become corrupt, or something similar. By logging out and in, you can fix most of these errors.
Not so Easy – Reinstall the game. Go to start, control panel, and click Add or Remove Programs (or in Vistas, Programs and Features). Find Battlefield Heroes, and uninstall it. Restart your computer for good measure. Then, go back to Battlefieldheroes.com, sign in, and re-download the game. If the game is corrupt or damaged, it could be causing issues like this.
Hard – Re-install or update your computers drivers. Usually, errors like this come from errors in videocard drivers, but there are a few other drivers that might cause issues.
Just plain awkward – There have been rumors floating around the messageboards that taking all your characters clothes off and then starting a game might help. I have yet to test this method.
PunkBuster Error (22)
Like I said, PunkBuster must be the most annoying anti-cheat system ever. If you get an error 22, there are a few things that might be causing it. For one, PunkBuster hates Windows 7, which doesn’t help much. For another, PunkBuster hates Internet Explorer 8. My recommendation; If you get this error, uninstall Battlefield Heroes, run your browser as an administrator, and re-download the game. If you’re running Internet Explorer 8, try downgrading to Internet Explorer 7 for now, or just use Firefox.
Unable to Connect (1002,1009)
This is a fairly nondescript issue; it simply means that there isn’t a connection between the Battlefield Heroes server and your computer. Make sure you are still connected to the internet, and that you are using the latest version of your browser. If you get this error, and you are connected to the internet, close the application, go back to the Battlefield Heroes homepage, and click ‘Play Now.’ If there was a blip in the server connection, it should be resolved. If this STILL doesn’t work, check your firewall; it may be blocking connections made by the Battlefield Heroes program.
One last thing to check is the Battlefield Heroes website or their Twitter… the servers might be temporarily down for maintenance or something like that, so its always good to check for things like that.
I’ll post more errors as I find them, or as they’re requested! If you have a specific concern, post it as a comment, and I’ll do my best to dig up a solution.